Incoming Calls say "unknown caller" even though number in contact list.
How can you resolve this issue?
Solved! Solved: Go to Solution.
If all incoming calls are showing as unknown then this could be a well-known issue that requires intervention by Optus support. You can contact support via the live chat link below if you wish.
Hey there Jo92 - sorry for the late reply! Have you been able to have your caller ID switched on okay? If you still need a hand, please send us a private message with your full name, mobile number and DOB for ID. Many thanks
Please message us here to ensure it is provisioned on your service.