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New Contributor Joe92
New Contributor

Incoming Calls "unknown caller" even though number in contact list

Incoming Calls say "unknown caller" even though number in contact list.

 

How can you resolve this issue?

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5 Replies
Esteemed Contributor
Esteemed Contributor

Re: Incoming Calls "unknown caller" even though number in contact list

If all incoming calls are showing as unknown then this could be a well-known issue that requires intervention by Optus support. You can contact support via the live chat link below if you wish.

 

http://www.optus.com.au/shop/notices/service-chat

RetiredModerator Esther
RetiredModerator

Re: Incoming Calls "unknown caller" even though number in contact list

Hey there Jo92 - sorry for the late reply! Have you been able to have your caller ID switched on okay? If you still need a hand, please send us a private message with your full name, mobile number and DOB for ID. Many thanks


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New Contributor Gold19
New Contributor

Re: Incoming Calls "unknown caller" even though number in contact list

Oncoming calls unknown even through number in contact list

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New Contributor booka1
New Contributor

Re: Incoming Calls "unknown caller" even though number in contact list

how do i change it

 

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Online Community Manager
Online Community Manager

Re: Incoming Calls "unknown caller" even though number in contact list

Hi booka1,


Please Chat with us  to ensure it is provisioned on your service.


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