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I am on the Ultimate Plus Prepaid Plan and want to get an IOU however Optus only sends a reply saying I still have credit but I don't...
Please have a chat with our live chat agents here: Live Chat who will be able to look into this for you.
Hi. I have tried your suggestion and still can't connect to Live chat...
Thanks for letting us know. Can you please send me a private message with your full name, Optus number and DOB? I'll check into this and will get back to you 🙂
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