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New Contributor tiks
New Contributor

I want to change my prepaid plan to a long expiry plan as I rarely use it

Hello everyone,

 

I currently have a $30 prepaid plan which I rarely use. I rarely make calls. I keep it for emergencies onl7y and paying $30 every 28days. I just noticed that they have long expiry plans which would require me to pay as I use. My friends are using the vodafone pay as you go plan, I'm looking for something similar.

 

However, my optus app does not show that option for recharge. How can I switch my plan to the long expiry plan?

 

Regards

Tiks

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RetiredModerator Gen_R
RetiredModerator

Re: I want to change my prepaid plan to a long expiry plan as I rarely use it

Hey tks - you can always change your plan through your MyAccount Smiley Happy Would recommend changing it over when you're just about to recharge again.

 

You can find the plan info here.

 

If you change plans early, you'll lose any unused credit. 

 

 

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New Contributor Avolition
New Contributor

Re: I want to change my prepaid plan to a long expiry plan as I rarely use it

1) If you're on long expire, recharge with $60 credit and don't use the phone for 6 months, then change plan to daily plus or whatever, will the $60 credit transfer over to the new prepaid plan?

 

2) If the credit expires and I forget to recharge, will I get an email advising me to recharge before the mobile is disconnected?

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RetiredModerator Toomey
RetiredModerator

Re: I want to change my prepaid plan to a long expiry plan as I rarely use it

Hey @Avolition, if you change your prepaid plan, the credit would not transfer over I'm afraid.

 

Any credit notifications would be sent to the mobile via SMS.

 

Hope this helps!


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