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GGM58
New Contributor
New Contributor

I should have received my Optus bill by now

I usually get my mobile/internet accout on 3rd or 4th of each month.

 

This month - now 7th - no account. Went to Optus shop to check it out. They cannot access accounts stuff.

 

How do I follow this up?

 

GGM58

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Ray_YC
Online Community Manager
Online Community Manager

Re: optus accounts

Hi GGM58,


Please see this thread: Billed on Inconsistent Days which may explain the reason for this.


If not, please Chat with us  as we’re unable to look into account details on Yes Crowd. 

------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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