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Angelayao
New Contributor
New Contributor

I need to suspend or terminate the plan

I need to suspend or terminate the plan but now I am in China. I won't use the phone number until July. The bill is still calculating.

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: I need to suspend or terminate the plan

The page on the Coronavirus suggests suspending accounts may be a free option at the minute. I do know this is normally an option for a small monthly fee. Best to speak with support via messaging to see what your options are Angela.

https://www.optus.com.au/about/media-centre/coronavirus-support

https://www.optus.com.au/for-you/support/answer?id=1371

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