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New Contributor

I need to obtain a transcript of phone conversations and SMS for one of my business mobile numbers

 
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Trusted Contributor
Trusted Contributor

Re: I need to obtain a transcript of phone conversations and SMS for one of my business mobile numb

Hello,

 

You wont be able to get a transcript of a voice conversation  thats not kept at all (and can have numerous legal implications depending on each states recording rules)

And I would say its very similar to SMS in regards to the content of the SMS not being recorded.

 

You can request an itemised bill that would show incomming and outgoing calls and sms but not what is in them.


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Honoured Contributor
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Re: I need to obtain a transcript of phone conversations and SMS for one of my business mobile numb

Do you mean of your conversations with Optus? You can request those on an individual basis and they may be available.

 

Otherwise, thankfully, Optus do not conduct surveilance on our calls and SMSs (That's googles job Smiley Happy).

 

Regards

 

Peter Gillespie