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2018-01-01 12:26 PM
I moved to a different provider around the 8th of December, ported my phone number over. I'm still being charged the full $60 for the month. My contract has ended prior. I'm just wondering if I have to pay the full amount, or should just be able to pay for what I used.
2018-01-01 06:50 PM
Don't think there's pro rata on port outs.
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2018-01-03 09:14 PM
Thanks for reaching out, @Joannae. I'm sorry to hear that we've lost you
It's difficult for me to provide an accurate breakdown of your billing without looking at your account. If you can send through your full name, DOB and phone number via PM, I'll take a look at your account and provide further insight.