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New Contributor
New Contributor

I moved to another provider about midway through the month, can I just pay for what I used?

I moved to a different provider around the 8th of December, ported my phone number over. I'm still being charged the full $60 for the month. My contract has ended prior. I'm just wondering if I have to pay the full amount, or should just be able to pay for what I used.

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Respected Contributor
Respected Contributor

Re: I moved to another provider about midway through the month, can I just pay for what I used?

Don't think there's pro rata on port outs.

Cheers Dave

Note..This is an open and public support forum please refrain from posting private/personal information. 😉
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RetiredModerator
RetiredModerator

Re: I moved to another provider about midway through the month, can I just pay for what I used?

Thanks for reaching out, @Joannae. I'm sorry to hear that we've lost you 😞

It's difficult for me to provide an accurate breakdown of your billing without looking at your account. If you can send through your full name, DOB and phone number via PM, I'll take a look at your account and provide further insight. 

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