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Tran001
New Contributor
New Contributor

I haven't got my April bill

 Hi, 

In this time I still haven't got a bill for april , Can you send to me ASAP .

My acount: hidden191299221

Tkx

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4 Replies
Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: billing

Nobody on this public forum can access the billing system. Your bill should be available via the Optus account portal. 

https://www.optus.com.au/for-you/support/answer?id=1323 

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Ray_YC
Online Community Manager
Online Community Manager

Re: billing

Hey Tran001,

Looks like you missed the red warning message when you posted your message:

Note: Yes Crowd cannot access or view customer accounts/orders.
Please don't post personal info. 


What date of the month do you usually receive your bill? It may just be a few days behind due to the Easter long weekend.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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Tran001
New Contributor
New Contributor

Re: billing

There was no email regarding my April mobile phone *hidden*. How can I pay the bill?
Thanks

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Ray_YC
Online Community Manager
Online Community Manager

Re: billing

Please stop posting your mobile number on our public forum 🙂 

Customers can pay their bill online here: Pay My Bill

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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