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COVID-19 impact to Yes Crowd & Contact Centres info here
New Contributor
New Contributor

I have paid my overdue bill and need my service restored

Need my pobile turned back on. <hidden>

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Regular Contributor
Regular Contributor

Re: Paid bill want phone reset

I would remove your Phone number as this is a public forum.
You will need to contact Optus directly via chat, contact the Optus social media team Facebook etc,   go to a store to resolve this issue. Most of the contributors in here are Optus customers.

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Online Community Manager
Online Community Manager

Re: Paid bill want phone reset

Hi Danielfrankg,


Just a heads up that we don't have access to customer services here on our public forum.


Please see this help and support page: Report a Payment / Restore Service


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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