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New Contributor phucanh_mraz
New Contributor

I have left Optus, how do I get a final statement?

I finished a 12-month SIM only plan with Optus and now with another provider.

How do I get a statement for my account ?

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Online Community Manager
Online Community Manager

Re: Account Statement

Hi phucanh_mraz,


If you transferred your mobile number to the new provider, you will automatically be issued a final bill sent around the same time of the month as your previous bills.


If you connected a new mobile number with the new provider, you will need to contact Optus to cancel your service.


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