I have a mobile broadband sim, and need to know the usage, limit and end date. Very important.

[bt777a]

I have a data sim I use on my laptop with a dongle. I desperately need the usage, expiry date and my limits. Working in health Aged Care.  Please.

[petergdownload]

NO one can see your account in this public forum. You'll need to contact Optus directly to get those details (and current wait times are extended).

[Yeldarb · Accepted solution]

The Optus account portal shows this information if you are setup for it.  If its a prepaid device the internal sms feature may allow you to text the word "balance" to 9999 for that information as well.

https://www.optus.com.au/my-account-login