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New Contributor Khurramahtisham
New Contributor

I got an email YOUR ORDER CONFIRMATION.

i never ordered anything from optus. why i received that i ordered something

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Esteemed Contributor
Esteemed Contributor

Re: I got an email YOUR ORDER CONFIRMATION.

Probably a scam or an error in the system.  Might pay to have a look through the my account portal and see if you notice anything strange, ordered or have a word with support on the live chat link below. You just never know these days with all the fraud going on.

 

https://www.optus.com.au/shop/notices/service-chat

 

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Honoured Contributor
Honoured Contributor

Re: I got an email YOUR ORDER CONFIRMATION.

Its likely not a scam (likely) but just poor programing and policy by Optus.

 

Have you used the MYACCOUNT online or Optus app lately?

 

Various insignificant changes in there (like a new Nickname for a bill) will result in "Order Confirmation" emails.

 

Peter Gillespie

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