I got an email YOUR ORDER CONFIRMATION.

[Khurramahtisham]

i never ordered anything from optus. why i received that i ordered something

[Yeldarb]

Probably a scam or an error in the system.  Might pay to have a look through the my account portal and see if you notice anything strange, ordered or have a word with support on the live chat link below. You just never know these days with all the fraud going on.

https://www.optus.com.au/shop/notices/service-chat

[petergdownload]

Its likely not a scam (likely) but just poor programing and policy by Optus.

Have you used the MYACCOUNT online or Optus app lately?

Various insignificant changes in there (like a new Nickname for a bill) will result in "Order Confirmation" emails.

Peter Gillespie