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New Contributor MaxWright
New Contributor

I cannot make or receive calls on either of my mobiles (except 321).

Why won't anyone answer?

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3 Replies
New Contributor MaxWright
New Contributor

I cannot make or receive calls on either of my mobiles (except 321).

The screen just goes to "calling" but never manages to dial the number.

This fault is on both mobiles.

We have no landline.

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Esteemed Contributor
Esteemed Contributor

Re: I cannot make or receive calls on either of my mobiles (except 321).

Nobody around tonight Max other than me by the looks of it. Did the service just stop working mate or is this a new service? Have you checked your local tower for outages? Whats your postcode and suburb?

 

https://www.optus.com.au/about/network/service-status

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Online Community Manager
Online Community Manager

Re: I cannot make or receive calls on either of my mobiles (except 321).

Hi there, 

Is this still happening this morning? If so, are they Prepaid or Postpaid services?
Have you tried switching them off/on?
What error message does the person hear when they try to call your phone(s)?


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