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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor MariyaRaycheva
New Contributor

I can't activate my prepaid sim card

Hi All,

Could you please for your support to activate my prepaid sim card.


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RetiredModerator Toomey

Re: I can't activate my prepaid sim card

Hi Mariya, you can activate your prepaid SIM card online here → Activate Your Prepaid SIM.


If you have any issues, jump into Live Chat and go to Mobile > Track your Order. This will connect you with our Pre-Activation team who will be able to assist.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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