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New Contributor DRagonjoe10
New Contributor

I am overseas and need to cancel my Optus Mobile plan

I have used a mobile plan. Everything was good.
But unfortunately, I left Australia 2 months ago.
 
I don't use the mobile phone anymore in Australia.
Please help me cancel my mobile plan.
Let me know what I have to do and if I can contact you by email.
Please let me know the contact email address.
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2 Replies
Crowd Champion Davelew
Crowd Champion

Re: mobile plan

Hi

 

You will need to contact Optus by iPhone or online chat.

You can call Optus free from abroad with an Optus mobile.Call +61 2 8082 5678 (free from an Optus mobile).


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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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Online Community Manager
Online Community Manager

Re: mobile plan

Hi DragonJoe10,


The same question was asked last week, you can find the info you need here

All the best and thanks for choosing Optus when you were in Australia! 🙂 


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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