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New Contributor
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I am changing my mobile service from Optus to Telstra. what action do I need to take with Optus ?

 please tell me what I need to do to change my mobile service from Optus to Telstra ? my Telstra sim card is with me. How do I cancel OPTUS ?

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Crowd Champion
Crowd Champion

Re: I am changing my mobile service from Optus to Telstra. what action do I need to take with Optus

Hi 

I am presuming you want to keep your same mobile number, 

 

When you activate your Telstra SIM you request to port your number from Optus.  This will automatically cancel your Optus account but after the SIM activation it would still be worth going to online chat with Optus to confirm your account has been closed. 

 

Dave


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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy