Hi, I've just upgraded to a Huawei p20 pro but I can't seem to get the SMS sound working.
I've checked notification permissions, volume, sound profile and nothing seems to be fixing the problem.
The little badge will appear to say there is a message but that's it.
Can anyone help, please!
I'm guessing you've got the Mate20 not the P20 Pro as Optus don't sell that model?