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2019-02-16 12:15 PM - edited 2019-02-16 12:18 PM
Hi guys, So I'm just wondering for those who purchased the Huawei mate 20 pro recently how long did it take for the promotion watch GT to come? Or if you had purchased a Huawei product in a past promotional period, how long did it take for the process to finish? And what steps are there total, so far I received the 'order approved' email, does that mean the next step will be my tracking number? If so how was your experience with the timing of all this.
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2019-02-16 06:53 PM
Upon successful validation of your claim, receive your gift within 14 working days via recorded delivery
So shoudl not be long for you then.
2019-02-18 01:23 PM
I'm on the 12th working day and haven't received a dispatch email or anything yet. Very much doubt it will be in the 14 day timeframe.
2019-02-18 01:30 PM
Did you also receive your approval email immediately? So I should probably be expecting I to come pretty late then right?
2019-02-18 01:34 PM
Yep, approval email came within 5 mins of submitting my claim. Nothing after that point though. I did call and they cinficonf that the claim is in the system. Looks like it's just a slow process. I'm just as impatient as you
2019-02-19 07:15 PM
It arrived today. Hopefully yours isn't too far off.
2019-02-19 07:23 PM
Yeah thanks for the replies, hopefully mine comes soon Also just wondering if Huawei contacted you during your 14 working day wait, or did you just get the approval then no contact until the delivery?
2019-02-19 08:29 PM
Literally zero contact after the confirmation email. It just turns up out of the blue apparently
2019-03-26 02:02 PM
Did yours arrive? I'm a bit confused... I'm on day 10 so far and hadn't heard or received anything as of yet so i rang Huawei see what was going on. They told me that this process can take up to 30 days which is a little different to what the website says...
2019-03-26 02:59 PM
Yup mine arrives on the 11th working day