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Tuong_YC
Moderator
Moderator

Re: How to unlock Your Prepaid Mobile Phone or Device

Thanks for following the guide @8671, we would be more than happy to look into it. If you could please send through a message with some more context as well as proof of purchase to our 24/7 Support teams on the Optus App - we will look into it and follow up with you 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

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Jemimaspad
New Contributor
New Contributor

Re: Unlock Your Prepaid Mobile Phone or Device

What a great complaint. I really do feel sorry for you but you have a lovely writing style. Hope you got it sorted 🙂

 

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