And yes I agree, it would be far easier to search through these threads for helpful information, if not for 'contributors' who have no actual knowledge or experience regarding the topic & clearly too much time on their hands. Take it elsewhere please ranters.
I only go through Tech support for unlocking of mobiles & I done it in November but I have relocked it because I lost a mobile & Optus will lock it so it can't be used .
My Phone in question locked to Optus was Model ZTE Fit Smart . Same problem for people with Oppo.
This looks like an incredible scam. I'm aware of 4G and 3G networks - Both Optus and Telstra show same bands
Optus charges $25 to unlock your phone and then just the Messaging and internet work. No phone IN or OUT.
I've seen a huge number of people complaining about this very thing as far back as 2016.
I hate being ripped off. Not only do I want my money back and I'll cancel every Optus phone and the Internet when that expires in June 2019. Optus will lose over $1,600 p.a.
I'm reporting this to the Telecomm Ombudsman and hopefully a legal firm will start a class action against optus.
Imagine 100,000 people at $25 = $2.5m ripped off
One person who posted says spoke to ZTE direct and they said the ZTE Fit will not work on Telstra after being unlocked
I have 2 OPPO's & my F1s I unlocked for FREE through Technical Support on my Optus app coz you can't ring them anymore ( not happy about that ) . I done this in October or November 2018 . As for Telstra I asked & have only asked they want $85 to unlock their mobiles even after owning it for Six Months . I relocked my F1s because I lost my new A73 OPPO after 2 Weeks & they couldn't have been more helpful . So I relocked my F1s to Optus & I still have my code to unlock it if I want . I unlocked a phone 11 years ago & went to Virgin & lost that phone & they could not lock it . So here I am back with Optus having call dropouts , Wi-Fi & my hot spot dropping out & telling people how to unlock their mobile for free not getting anything from Optus & will keep doing it for free & getting flack from other users . I DO NOT GET PAIED BY OPTUS IN ANYWAY
Hey there dela1234,
What is the model of your Oppo? You originally obtained it from Optus? Does it still work fine with your old SIM?
Who is the SIM with? Have you confirmed it's active with the carrier?
I have an old ZTE Chase, I got an unlock code from Optus for $25
but it is not working, the ALDI mobile icon shows on the screen
but can’t make or receive calls.
The IMEI is 869574020007377, the unlock code is 3044003333261237.
Also when I placed the ALDI sim in there was no way to put the unlock code in,
as I said ALDI just shows up on top of the phone, please help.
hi i bought an optus prepaid phone while waiting for my other phone to arrive, it is an Oppo A72,
now i have sent this phone to a friend in the Philippines, and she cant use the phone side as it asked for a pin number, i have tried to unlock it but it says it is unlocked, how do i get the pin code to get this working
Hey @8671, we would recommend having a look at our Unlock Your Mobile resource which will provide you with some more information on how to do so. Just so you're aware as well, there is a $25 fee for unlocking the device.
Once you've completed the process for unlocking your device, it can take up to 7 business days to receive the unlock code. If you still haven't heard back from us with an unlock code after 7 business days, reach out to us here and we'll be happy to follow up for you.
Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.
hi i have been on there and it tells me it is unlocked, as it was never used as a prepaid, i used it on my network while i was waiting for my new phone, my friend in the Philippines can use it for internet but asked for a code to use to make calls