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VB123123
New Contributor
New Contributor

How to turn off Private Number

I am a business owner using fixed lane with Optus. Recently I noticed my call shown as Private Number on customers mobile, which is the reason that most customer choose not to pick up the phone because looks suspicious. 

 

Can you please let me know how to turn it off?

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z_hook
Moderator
Moderator

Re: How to turn off Private Number

Hi @VB123123,


To show your number when calling from a Fixed Line Phone, dial 1832 or *32 before the phone number you want to call.


If you want this to happen permanently, message us via the My Optus App


If for some reason you’re unable to, if you have a social media account, please then send a PM to Optus on Facebook or a DM on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

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