I am a business owner using fixed lane with Optus. Recently I noticed my call shown as Private Number on customers mobile, which is the reason that most customer choose not to pick up the phone because looks suspicious.
Can you please let me know how to turn it off?
To show your number when calling from a Fixed Line Phone, dial 1832 or *32 before the phone number you want to call.
If you want this to happen permanently, message us via the My Optus App.
If for some reason you’re unable to, if you have a social media account, please then send a PM to Optus on Facebook or a DM on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app.
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