Sorry to hear about your situation here, @Billyvietnam. If you reach out to the Billing team on Live Chat, we can investigate this and make the necessary adjustments. We won't be able to organise a call back directly through here unfortunately.
__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.
Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button
