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New Contributor
New Contributor

How to remove my credit card from uptus - weekly auto recharge

I travelled to AUS is Aug and then backed to Vietnam after 10 days. I bought a prepaid sim ‬ and use my credit carc to top up. I do not know why when i was back to Việt Nam, Optis is still charging me everyweek. Please remove it ASAP.

thanks.

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RetiredModerator
RetiredModerator

Re: How to remove my credit card from uptus - weekly auto recharge

Sorry to hear about your situation here, @Billyvietnam. If you reach out to the Billing team on Live Chat, we can investigate this and make the necessary adjustments. We won't be able to organise a call back directly through here unfortunately.


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