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2017-08-17 10:47 AM
Hi Rose, yeah I agree whole-heartedly .
I'm not sure which links you have been clicking on so I'll tell you where it is....just in case.
Go to "My Account", click on "Profile", and then on General Marketing.
Thats where its supposed to be hidden. I've been looking at that for the past week and everytime it says there's an error at their end.
I got a message from one of their Moderators today and he said he also tried that link with the same result.
He said he's going to forward that onto their I.T Department......we'll wait and see what happens from here on in.
I'd suspect that since there's $$ to be made from Companies selling your info that they probably all do it.....just the same as they make it damn hard to actually contact anyone on their website (and on the phone) to make complaints (that includes banks). No such problems if you want to pay your bill or buy something from them....what else can you expect.
Funnily enough, if you click on the link on your profile, all other links work with the exception of General Marketing and My Subscriptions.....by chance or deliberate???
Good luck with it........
2017-08-17 10:50 AM
Ha, thanks yet again, but both my husband and i have tried to find 'Marketing' under My profile and we just can't find it - not sure where that is hiding now!!
2017-08-19 05:21 PM
After searching forever, I finally found where it was hiding:
Click on My Profile
It will show Profile, Perks & Community, Permissions, Notifications etc
Click on Notifications
Underneath there will be two options, General Notifications and Keep in Touch
Click on Keep in Touch
There will be two options General MArketing and My Subscriptions
Click on each one you want to turn off and click Save Preferences.
2017-08-23 06:51 AM
I have given up in disgust over trying to stop Optus supplying private information. I also have trouble changing from paper bills to email and viewing Internet and Mobile service bills online. I feel that it is a waste of time talking on the chat line and talking to a Robot for 20 min before i finally get to talk to someone and later on finding out that nothing has been done. Does anyone know how to contact a senior Optus person so that things can be fixed.
2017-09-05 11:44 AM
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2018-12-30 05:18 PM
Thanks so much St3phiebee !
After a really frustrating hour on optus' chat service to a lady who seemed not to have a clue what I was trying to do and was no help whatsoever, your post finally solved the problem - for me at least! The key bit was having to Account>Profile>Notifications, was to click on 'KEEP IN TOUCH'. That was REALLY well hidden. ...It seems pretty obvious that Optus are trying to make opting out as obscure and difficult as possible.