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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Riss93
New Contributor

How to know if order has been approved

Hey, 

I ordered a phone a couple of weeks ago, however i havent recieved any communication from Optus regarding whether it was approved. Do they normally send an email to let you know? 

 

Thanks in advance

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Trusted Contributor
Trusted Contributor

Re: How to know if order has been approved

Yes, you will automatically receive a notification when your order is processed as it flows through the process.

 

If you feel nothing is happening, chat or call Sales for an update (as mentioned in your previous two threads on the same question).

I'm a Yes-Crowd Contributor, not an Optus Employee, and I contribute on a voluntary basis. Did someone on Yes Crowd answer your question? Did they share a great tip Please remember to acknowledge their awesomeness by throwing a Kudo and or Accepted Solution their way.
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