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New Contributor Riss93
New Contributor

How to know if order has been approved


I ordered a phone a couple of weeks ago, however i havent recieved any communication from Optus regarding whether it was approved. Do they normally send an email to let you know? 


Thanks in advance

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Trusted Contributor
Trusted Contributor

Re: How to know if order has been approved

Yes, you will automatically receive a notification when your order is processed as it flows through the process.


If you feel nothing is happening, chat or call Sales for an update (as mentioned in your previous two threads on the same question).

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