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mchllchng
New Contributor
New Contributor

How to disable message caller id in voicemail but keep timestamp when listening to saved voicemails?

Is there a way for me to change the settings in voicemail message playback so that I can hear the timestamps but not have it repeat back to me the entire caller id of the person calling and the recieving number (aka my number)? It used to only tell me the timestamps until I messed around with the settings a bit and now it always repeats back the caller id after telling me the timestamp of a voicemail message. It gets pretty tiresome to listen to.
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Rob_YC
Moderator
Moderator

Re: How to disable message caller id in voicemail but keep timestamp when listening to saved voicema

Hey @mchllchng, thanks for getting in touch here. We do have some pretty helpful tips on Navigating Voicemail which might assist with the settings issue you were having.


We also have a Voicemail User Guide which I'd recommend checking out also. Let us know how you go.

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