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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
New Contributor

How to activate covid-19 bonus data

Everything just says ‘log in to app’ ... but then what?
23 Replies
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New Contributor
New Contributor

Covid 20gb data bonus

Hi - where in the optus app do you activate the additional bonus data for postpaid? I have v5.10.1 of the app.
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New Contributor
New Contributor

Re: Covid 20gb data bonus

Also unable to find anywhere to activate it? Following for replies 🙂
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New Contributor

Re: How to activate covid-19 bonus data

I can’t figure it out either! I have tried everything
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New Contributor
New Contributor

Re: How to activate covid-19 bonus data

I can’t find anything to help find it either😠
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New Contributor
New Contributor

Re: How to activate covid-19 bonus data

I’ve been trying to get in contact with Optus for about a week and can’t get through or get a single reply
New Contributor
New Contributor

Re: Covid 20gb data bonus

Hi have been trying for an hour can’t find anything about it.
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New Contributor
New Contributor

Re: How to activate covid-19 bonus data

Also looking for an answer to this. Been waiting for days to activate this. Come on Optus!
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Crowd Champion
Crowd Champion

Re: How to activate covid-19 bonus data

My guess is we will have to wait for the My Optus app to be updated.  Any news on this @Ray_YC ?


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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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New Contributor

Re: Covid 20gb data bonus

Same here.... I’ve tried logging out and logging in again and nothing happened