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New Contributor Djay
New Contributor

How long to port from Amaysim

HELP! I rang up on thursday night to port my number across and was told up to 4 hours. Friday morning I still had no service, so contacted the chat line and they raised an IT request to fix a 'stuck' porting. They said allow 24 - 48 hours.

 

It has now  been 53 hours since the IT request was raised. Will this be actioned over a weeked or do I have to wait 48 business hours?!?

From searching Yes crowd I am not the only one experiencing long waiting times when trying to port from Amaysim in the last year. This problem really needs to be fixed

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Moderator Ev_
Moderator

Re: How long to port from Amaysim

Sorry to hear about the porting delay @Djay. If you can send through a private message with your order details - order number, full name, date of birth and mobile number, we'll take a look into this for you. Do you also have the fault ticket number? 

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