Delivery timeframes will be dependent on several factors, such as stock availability and delivery location, and may be longer during new Mobile Phone releases and special promotions.
More information on this can be found on our Delivery timeframes page.
If you did need a hand with checking up the status of your order, we recommend messaging us via the My Optus app.
Our Messaging team is available 24/7 and are ready to assist customers as quickly as possible.
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