I bought a long expiry prepaid SIM; but since then have found that my usage has increased beyond what I expected. Twice I have accepted the offer of automatic recharge when the balance falls below $2, and have received emails to say that the plan is effective, yet Optus has let the balance go to 'zero'. So I panicked and asked in the shop, and they did a recharge for me, but it lasts until a date, NOT until the balance gets low. I keep getting different versions of the policy from different consultants and shop attendants. What do I have to do to get automatic-recharge-when-the-balance-is-low implemented ?
I'm not interested in DATA. I use the phone only to exchange texts. I do not even do that from the phone - I have a desktop program from which I do that - I use my landline for calls and my desktop for internet. I want to be able to text without running out of 'credit' - so automatic recharge when the balance gets low is an ideal solution - THAT is what I want.
Okay. So zero data needed. That's an important metric.
I'd suggest you just port to Amaysim $10 a month plan. You get unlimited calls and SMS (plus a bit of data). They grab $10 month automatically and you are set. Even uses the Optus network.
Actually I think the Optus $2 a day prepaid plan might be better value again. You only have to recharge every 6 months (for $30). But after that you have unlimited talk and text for the 6 months (just don't use any data).
You are right - that is a better solution - but how to get it ? I've had a look at Optus Mobile - it's not on offer. Even in 'Build your own' I found no way of selecting 'unlimited SMS for $5/month'. The 'call optus' option is reserved for COVID affected 'customers'.
Sorry for the confusion. I was referring to the $2 daily plus. And on re-read that is actually a minimum of $60 a month up to $120 a month so very bad value (I thought the $30 recharge lasted 6 months) .
So the second best option is $10 a month via something like Amaysim. They auto charge that each month and you can't run out of SMS.
But otherwise if you want to stick with Optus then just install the Optus App and look in the menu there. Hit RECHARGE then AUTO RECHARGE and follow the prompts. You can set it to trigger when the balance gets low.
I have twice done that and my complaint is that it does not take effect. Amongst the conflicting stories I have got from consultants is that my SIM does not allow that. I repeat, I have had email notifications that the autorecharge was successfully set up.