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How do i turn off voicemail

Gabo

hi, 

 

how do i turn off my voicemail? Thanks! 

Re: How do i turn off voicemail

Realistix

call this number (GSM code) ##002#

Re: How do i turn off voicemail

Gabo

I dialed that number and it says error.. am i missing something?

Re: How do i turn off voicemail

Mike-N

Hey Gabo! You can turn off voicemail on your Optus mobile the following ways: 

  1. From your Mobile, dial 1509 (free call)

  2. Select the 'voicemail' option

  3. Choose the 'deactivate' option

Or if you're using a Postpaid mobile service.

  1. Use the Optus SMS Menu, by texting the number 8 (eight) to 9999

  2. Reply with the number 1 (one)

  3. Follow the remaining prompts

For more info on Optus voicemail, please see our page here


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Re: How do i turn off voicemail

JOECOOL68

THE MENU AT 9999  Doesn't have the remove voicemail option any longer as of june 2018

you need to create a profile at https://www.optus.com.au/customercentre/myaccount  you will need a valid email address to be set a confirm profile creation code,

once that is done, go to your dashboard, select "SETTINGS"  AND CLICK "VOICEMAIL SETUP"

here you can change it. as well as diverts, no answer, and phone in call and out of range options .

 

this goes for coles pre paid mobile alsovoicemail.jpg

 

 

Re: How do i turn off voicemail

JOECOOL68

calling the 1509 (freecall number) will return an Optus Menu link via text

 

in the optus menu as someone stated above  to type 8 to the text  number does not work any more

returns a "the key you entered is invalid" response,

 

in the optus menu there is nothing available to change Voicemail any longer

calling 321 and following prompts does not have the option either to deactivate or turn off Voicemail

 

texting or calling 1509 Voicemail on or off in contacts list no longer works either.

 

optus have changed the menu options

best go online and create register a profile

simplest and easiesr way, otherwise your just going to go around the world in frustration as all these help posts no longer work

 

go to create your profile online at https://www.optus.com.au/content/optus/en/registration 

select Create Register, fill in your details, get the confirm code sent to your email

 

enter it

 

then you will have created a profile,

on your dashboard select  "SETTINGS" on the right blue options wall

then VOICEMAIL - [setup]

then Change.

 

easiest way

 

voicemail.jpg

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