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New Contributor Jmg
New Contributor

How do i cancel my service?

I am unhappy with my phone that I got last week and have had no help at the store.  Has anyone cancelled a service and how do I do this?

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Honoured Contributor
Honoured Contributor

Re: How do i cancel my service?

What about the phone are you unhappy about? 

 

Is it defective?

 

FWIW even if you don't like the phone (or need it repaired) the "service" is a separate and binding contract. For example if you had your phone stolen today you would still be obligated to pay for it for the next 12-24 months. You can exit the contract but it is likely to involve significant exit fees.

 

Regards

 

Peter Gillespie

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