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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor jdavidbunting
New Contributor

How do I turn Voice to MMS on?

I'm trying to turn Voice to MMS on, but for the life of me can't find it in My Account. The Optus help article is no good; all it says is you can set it up in My Account, nothing more!

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Trusted Contributor
Trusted Contributor

Re: How do I turn Voice to MMS on?

Did you turn on voicemail (the old school version)?

 

Then follow the prompts on this page to activate Voice to MMS?

 

https://www.optus.com.au/shop/support/answer/voice-to-mms-faq-add-or-remove?requestType=NormalReques...

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New Contributor jdavidbunting
New Contributor

Re: How do I turn Voice to MMS on?

Hey Jeneral, thanks for your help. That article you've pointed me to isn't helpful - all it says is log in to My Account! I need to know where to go in My Account to change the settings. I've looked through every option and found nothing.

 

These are the options I get when I choose to Manage the service:

screenshot.png

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Online Community Manager
Online Community Manager

Re: How do I turn Voice to MMS on?

Hi there,


Do you have voicemail itself active?

Voice to MMS: FAQ, Add or Remove




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