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Occasional Contributor
Occasional Contributor

How do I keep my Optus phone number when I am overseas

i am not in Australia and I want to keep my phone number with a lower payment each month, how can I apply for it?

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Esteemed Contributor
Esteemed Contributor

Re: how to apply

Contact sales via messaging and tell them you want the lowest plan possible. Assuming you are not under contract you should be able to change to any plan you want.

I'm not sure by your post if you plan on using the phone now or when you get back so you may want to consider this before changing to another plan that may be a 12 month commitment.

https://www.optus.com.au/for-you/support/answer?id=20040 

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Occasional Contributor
Occasional Contributor

Re: how to apply

I don't mean to change my plan, i just want to apply for a spare moment? how can i do that?
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Esteemed Contributor
Esteemed Contributor

Re: how to apply

Contact support via the messaging and request a hold or suspension on your account. I believe there is a small monthly fee for doing this.

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