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New Contributor GraemePatrick
New Contributor

How do I claim the Samsung S10 Tablet offer?

Hello

The optus sales person said I would be able to claim a free Galaxy Tab A8.0 with my S10. 

Any ideas how I go about this?

 

Thanks

 

G

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7 Replies
Trusted Contributor
Trusted Contributor

Re: How do I claim the Samsung S10 Tablet offer?

The Optus Salesperson can walk you through this process, they shouldn't be suggesting a free offer they can't help you claim. 

 

It may be unique to the sales channel you used (so if phone, call back... if in store, visit the store...)

I'm a Yes-Crowd Contributor, not an Optus Employee, and I contribute on a voluntary basis. Did someone on Yes Crowd answer your question? Did they share a great tip Please remember to acknowledge their awesomeness by throwing a Kudo and or Accepted Solution their way.
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Honoured Contributor
Honoured Contributor

Re: How do I claim the Samsung S10 Tablet offer?

Its a seperate redemption offer by Samsung.

 

Peter Gillespie

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Respected Contributor
Respected Contributor

Re: How do I claim the Samsung S10 Tablet offer?

According to the online sales page here, you should receive an SMS within 72 hours of activating the service:

 

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I do not represent Optus. The views, opinions and advice expressed in my posts are my own
New Contributor IX
New Contributor

Re: How do I claim the Samsung S10 Tablet offer?

It takes the full 72 hours it seems, but it does happen. 

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New Contributor wrexed03
New Contributor

Re: How do I claim the Samsung S10 Tablet offer?

Did it end up turning up?

Waiting for that SMS to arrive...

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Online Community Manager
Online Community Manager

Re: How do I claim the Samsung S10 Tablet offer?

Is the service activated? If so and the timeframe has passed, please chat with us.  


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New Contributor Dande96
New Contributor

Re: How do I claim the Samsung S10 Tablet offer?

You'll receive a text message after 2 days 

 

Hi 

Your new Optus Postpaid phone includes a bonus Samsung Galaxy Tab A8.0 on us your unique promo code is SA12345678. The promo code must be redeemed by the 15th of July 2019.  For more details and information on how to redeem, visit http://offer.optus.com.au/bonusoffer

 

Optus messaged me so I don't think it's separate or has anything to do with Samsung any Renewing or New Contracts or even Upgraded contracts are entitled 

 

Once you click on the link they've sent type in mobile number and address and they'll ship it to you 

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