The optus sales person said I would be able to claim a free Galaxy Tab A8.0 with my S10.
Any ideas how I go about this?
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The Optus Salesperson can walk you through this process, they shouldn't be suggesting a free offer they can't help you claim.
It may be unique to the sales channel you used (so if phone, call back... if in store, visit the store...)
According to the online sales page here, you should receive an SMS within 72 hours of activating the service:
Is the service activated? If so and the timeframe has passed, please chat with us.
You'll receive a text message after 2 days
Your new Optus Postpaid phone includes a bonus Samsung Galaxy Tab A8.0 on us your unique promo code is SA12345678. The promo code must be redeemed by the 15th of July 2019. For more details and information on how to redeem, visit http://offer.optus.com.au/bonusoffer
Optus messaged me so I don't think it's separate or has anything to do with Samsung any Renewing or New Contracts or even Upgraded contracts are entitled
Once you click on the link they've sent type in mobile number and address and they'll ship it to you