For 24/7 support message our team of experts via the My Optus app.
I have also been scammed - How do I PM you to get it fixed? _thanks
Please click on my username and once on the profile you're able to message me via there. Al
Hi,
I seem to have this same charge which I haven't authorised either.
Could you please look at blocking it and disputing the charge?
Thanks
Tasha
Hi Tash, are you able to please message me with the details? Al
What info do you need?
My account no. is x
There are two Hip Fun charges on the 24th of Feb, one for $6.36 and the other for 0.23.
I need you to PM ( Private message me the details ) You can do this via clicking my username and hitting message. Please delete the last post as your details are on the public forum thanks. Al
Hi,
I've been charged too for this on 27 Feb 08:04am. Optus can you please fix asap.
Let me know what you need.
Thanks
Please PM me with your full name, date of birth and mobile number thank you Joaniebear 🙂 Al
Hi,
I seem to have this same charge which I haven't authorised either.
Could you please remove the charges from my account and make sure im not charged again in the future?
Thanks
Hey @Luca, send us a private message with your account details and we'll help you out from there 🙂
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