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New Contributor Emlou87
New Contributor

Hip Fun Scam

Hi Optus

 

I have reviewed my bills over the past 9 months and realised I have been signed up for Hip Fun without my consent or agreement. This has been charged via Optus - I am not sure how Optus can charge me for this service without my consent?

 

I would like to be contacted by someone who can help me review these charges and provide a full refund.

 

Thank You

Emma

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RetiredModerator Pete
RetiredModerator

Re: Hip Fun Scam

Hey Emlou87, it does sound like you're referring to Premium SMS charges that are charged by a third party provider. In cases were you're disputing these charges, we're able to escalate this to the provider and block these from occurring. Please click →  HERE and we'll look into this further. 

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