Having an issue verifying my e-mail address for Optus My Account
ive just gotten a new SIM only plan with Optus. I got my first bill which said I need to verify my email address in My Account. I clicked on My Account and tried to register my email but it was already registered from an old service I had many years ago.
The old account was closed completely so it shouldn’t still be registered. When I logged in with my old details, it worked fine. Problem is that it is now showing registration under my maiden name not my married name which I signed up with.
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That does sound inconvenient, do you only have the one e-mail address you can use? If the old account was closed not too long ago it may be a while before you're able to use the one you've been trying to verify.
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