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Have not received the sms from optus for claim the $50 gift card

soton86

Hi Optus,

I bought the Optus X Spirit handset 3 weeks before from woolworths and did recharge with $30 last week. But I have not received the code for claim the $50 gift card. Would you advise me what should I do in this case?

 

Kind Regards

MD

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Re: Have not received the sms from optus for claim the $50 gift card

MiCCAS

Hey there,

 

If you are a new customer, and you activated and recharged $30+ on your first recharge, then you should have received a message to redeem your voucher within the first 72 hours.

 

If you haven't, it would be best to reach out to Optus directly - I'd recommend jumping on live chat who can take a look for you. http://yesopt.us/chat2us

 

Let us know how you go!


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