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New Contributor FionaS41
New Contributor

Has anyone had issues porting from Virgin to Optus

Having issues porting from Virgin and Optus, based on previous posts regarding porting 2 numbers, one goes through okay and the 2nd one gets "stuck", anyone got any ideas?  Optus are only offering $10 recharge for the hassle.

 

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Esteemed Contributor
Esteemed Contributor

Re: Has anyone had issues porting from Virgin to Optus

There were many issue reported a while back but I haven't seen anything recently. I do believe the porting process is not done over the weekend so you will have to wait till Monday to follow it up. These 2 numbers are both in your name and they are both going into the one Optus account?

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Online Community Manager
Online Community Manager

Re: Has anyone had issues porting from Virgin to Optus

Hi there FionaS41,


Just checking in to see if you had any progress on your porting issue? If so, did you contact Optus yesterday for an update?

As Yeldarb asks, the services do need to be in your name with all entered account details exactly correct.


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