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New Contributor D123
New Contributor

Re: Google Home and Flybuys Promotion

Hey, I just signed up to the 40$ for 80gb Optus promotion plus a google home and 20,000 fly buys points. I found the link on ozbargain and asked Optus about it. They said I should receive an email shortly after activation to confirm my flybuys number and that hasn’t happened? Did anyone have this problem? How do I notify them of my flybuys number for them to load points into? 

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Online Community Manager
Online Community Manager

Re: Google Home and Flybuys Promotion

This is not something that we can currently assist with here on the forum.
If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
If not, please chat with us.  


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Occasional Contributor OnlyJ
Occasional Contributor

Re: Google Home and Flybuys Promotion

As far I know the link is personalised to every individual. The link you used might have been configured with someone else's flybuys number. Good luck following up though. 

 

Reason I'm saying this is, the link I got in my email never asked for my flybuys number but I got the points credited. 

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New Contributor TV16
New Contributor

Re: Google Home and Flybuys Promotion

I never received mine and I signed up in December last year, called Optus perks and they said they will fix it but still nothing.

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Occasional Contributor Warthog
Occasional Contributor

Re: Google Home and Flybuys Promotion

Definitely chase that up, wait is way to long. Wait for either shouldn't be longer than a month. 

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New Contributor TV16
New Contributor

Re: Google Home and Flybuys Promotion

Who should I contact? Flybuys or Optus 

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Online Community Manager
Online Community Manager

Re: Google Home and Flybuys Promotion

If it has been more than 60 days since activation, the process is to contact Optus who will follow it up with the internal Employee Advantage team.

Let us know how you go.


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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