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New Contributor
New Contributor

Getting an old disconnected number back

How can I get my old disconnected number back

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Esteemed Contributor
Esteemed Contributor

Re: Number

Depending on how long ago you had the number it may be still available. Have you spoken with support?

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New Contributor
New Contributor

Re: Getting an old disconnected number back

 
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Online Community Manager
Online Community Manager

Re: Getting an old disconnected number back

Hi Kimleng,

Just a heads up as per the red advisory message on the right when you posted your question that we don't have access to or visibility of customer accounts here on our public forum.
Our Customer Care teams have been impacted by COVID-19 restrictions and we are working around the clock to establish a strong network of contact solutions for our customers. If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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