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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Jurgen
New Contributor

Games locked since latest iOS update

After the latest iOS update for iPhone, though able to log in all games and shows are now locked (when trying to play, I am prompted to subscribe to Optus Sports Premium, when checking availablity, it is confirmed I am already registered).


Can someone please tell me when the Optus Sport app will be updated so it is compatable with the latest iOS update?


This is not the first time this has happened, why does Optus not update their app before the iOS update comes out to avois these issues.  I was unable to watch the champions league again this morning...

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Moderator Aman_B

Re: Games locked since latest iOS update

Hi @ Jurgen - Apologies for the inconvenience cased. Could you please confirm if you still need a hand with this? If you do, then please raise a case and refer this to our contents team from the help and support link from the sport App itself. Once our sport team receives your fault they'll look into this and contact you with an update. 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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