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Galaxy S9 Hotspot VPN not working

Alice_who

 I upgraded to an S9 3 days ago from an S7 and now I can't access my work VPN when I'm working off the mobile hotspot, is there a fix for this issue. 

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Re: Galaxy S9 Hotspot VPN not working

Demea

Hi Optus, j have the same phone and Im having the same issues. I have contacted Samsung and they have explained that this is something optus needs to enable. Are you able to help.

Re: Galaxy S9 Hotspot VPN not working

Toomey

@Demea I'm not too sure what would need enabling on our end, but if you jump into Live Chat with Tech Support, you can pass on the information from Samsung for them to follow up.


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