cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
Highlighted
New Contributor Alice_who
New Contributor

Galaxy S9 Hotspot VPN not working

 I upgraded to an S9 3 days ago from an S7 and now I can't access my work VPN when I'm working off the mobile hotspot, is there a fix for this issue. 

0 Kudos
Reply
2 Replies
New Contributor Demea
New Contributor

Re: Galaxy S9 Hotspot VPN not working

Hi Optus, j have the same phone and Im having the same issues. I have contacted Samsung and they have explained that this is something optus needs to enable. Are you able to help.

Tags (4)
0 Kudos
Reply
RetiredModerator Toomey
RetiredModerator

Re: Galaxy S9 Hotspot VPN not working

@Demea I'm not too sure what would need enabling on our end, but if you jump into Live Chat with Tech Support, you can pass on the information from Samsung for them to follow up.


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
Top Contributors