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New Contributor Abbacarter
New Contributor

Galaxy Buds Proof of Purchase/Ownership

I received my Galaxy Buds with my S10+ Ceramic, as part of the contract back in March of this year - however my contract doesn't mention the Galaxy Buds anywhere, and I need to make a claim for them with Travel Insurance.

Can I please have something from Optus in writing that they were included in my contract as a bonus?

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Online Community Manager
Online Community Manager

Re: Galaxy Buds Proof of Purchase/Ownership

Hi there Abbacarter,

I'm afraid we’re unable to look into account details on Yes Crowd.

Please Message Us here or from your My Optus app under the Help menu for a team member to assist further with this one.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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