cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
New Contributor velrad
New Contributor

Free SIM card was not delivered (ordered two times)

Hi everyone!

 

I've ordered free Optus SIM (dummy) delivery to Optus Office (1 Lyonpark Rd, Macquarie Park NSW 2113), but it was not delivered. First order seems was lost and delivery trakcing system cannot find it. Second order appeared in 3 days after delivery:

10 Aug 201708:29Sydney DFPCHeld at StarTrack Location - Receiver's address not valid

 

Why it was not delivered to Optus address and how I can receive my SIM now? I've pointed out to deliver SIM at Main entrance of Optus office and call me when courier will arrive. 

What is the best way to receive empty (dummy) SIM card (my old SIM was damaged).

 

Thank you.

0 Kudos
Reply
1 Reply
RetiredModerator Gen_R
RetiredModerator

Re: Free SIM card was not delivered (ordered two times)

Hey velrad - sorry for the late reply. Just to confirm, did you request a blank SIM to replace the old one, and you requested it be sent to Macquarie park? I'll shoot you a PM.

___________________________
Have you seen something helpful? Don't forget to give it a kudos. Asked a question and got an answer? Make sure you mark it as an accepted solution!

Please ensure you abide by the community guidelines. All moderation actions are final.

0 Kudos
Reply
Top Contributors