9I am trying to get my IMEI Number/Serial Number for my Samsung S9, my phone is damaged and cannot turn it on nor can I find the box. I need these details to lodge the insurance claim. The Optus shop has told me they cannot help me as they need me to put the claim in online. All Call centres to deal with this are not operating due to COVID-19.. can anyone please advice on how to get my IMEI/ serial number. (Its not a great time to go phoneless)
Thanks and Regards,
Solved! Solved: Go to Solution.
Hey there Nat38,
Two remaining options left that I know of and contacting Optus directly is one of them.
The other is:
Follow the steps below in order to retrieve your cellular devices IMEI from your Google Account